Booking Cancellation Terms & Conditions

Cancellations under 24 hours (regardless of cause) may incur a fee, based on a percentage of the chosen treatments price.

The fastest way to register your cancellation is by logging into the online booking and clicking: Mine Tider(My Times) >then>Aflys Tid(Cancel Time).
Alternatively, send an Mail or Call/SMS within official phone hours, weekdays between 9am – 5pm.
– Be advised, any cancellation via Mail or SMS is only valid, when confirmed by our reply.

Fee is based on the following:

• Cancellation between 4 – 24 hours before booking (via online login):
  > 50% payment, if the entire treatment time does not get booked (by another client).
  > No fee if the processing time is set aside.
  
• Cancellation less than 4 hours before booking (Call / SMS / Mail):
  > 100% payment, if the entire treatment time does not get booked (by another client).
  > No fee if the processing time is set aside.
  
• Absence / No Show:
  > 100% of the price of the chosen treatment.
  

Please note that a new treatment time can not be offered before any cancellation fee is settled.